Markers of Harm

Keeping it fun, every day

We care about you, and as part of our player protection measures, we’ve introduced a new tool to help our players enjoy our games in a safe and enjoyable manner. From 12th February, you may notice a few changes to the information displayed on site, especially when looking for promotions or bonuses.

Now let’s get to the nitty gritty so you know what to expect. Our Player Protection monitors gaming behaviour taking place on your account, and if there are any drastic changes in your play, then your account could be flagged for a review by our Safer Gambling Team.

If this happens, one of the outcomes may be that you won’t be able to view any promotions or offers on site. We don’t want to incentivise you to play beyond your means, or deposit more than you might be able to afford to lose, This won’t be a permanent restriction, and once your activity has been recognised as having returned to a stable pattern, then you’ll be able to receive your offers again as normal.

Here are some common behaviours that form part of the legislation:

• Increasing frequency of play
• Spending more time on a gambling site
• Chasing losses
• Increasing spend levels
• Increasing deposit amounts
• Failed deposits